Business Short Courses

2012 Business Capability Short Courses


Helping you keep your eye on the ball

Available now in one-to-one coaching or facilitated group presentation formats
 
1. Business Governance Fundamentals
In this day-long workshop you will review the core Governance requirements for your business. You will also learn how to identify a governance team to support your business needs, and know it is robust, legally compliant and effective.  This course is essential for Business Owners and Company Directors. 
Course Outcome: Clarity about your business' Governance requirements.
 
2. Macro to Micro Business Planning: Vision, Mission, Goal & Objective Formation
Learn how to develop and write high quality and measurable vision, mission, goal and objective statements. Course Outcomes: Clear and authentic business vision and mission, plus specific goal and objective statements for your business.
 
3. Macro to Micro Business Planning: Business Strategic & Operational Planning
Construct high quality Strategic and Operational Plans that can move your business forward faster and ensure outcomes can be easily monitored and measured.
Course Outcomes: Comprehensive customised Strategic and Operational plans in an implementable form, development of associated monitoring, measurement and result-recording systems.
 
4. Macro to Micro Business Planning: SWOT Analysis & follow-up Action Planning
Participants will learn how to carry out a robust SWOT Analysis, using a unique quadruple bottom line sustainable business framework, and an Action Plan system that will support the achievement of actions that respond to the SWOT analysis.
Course Outcomes: Swot Analysis Report with an Action Plan system ready for implementation.
 
5. Macro to Micro Business Planning: Customised Continuous Improvement Business Model
Select a Focus - Customised, Lean, TQM or Baldrige Models: Learn about the continuous model you select and how to implement it in your business to increase outputs, productivity and achievement of your business goals.
Course Outcomes: Customised and measurable Continuous Improvement Approach for your business.
 
6. Business Systems that Work: QMS – Customised Quality Management System
Construct a Quality Management System for your business to support productivity, systems efficiency and the achievement of business goals.
Course Outcomes: Development of a comprehensive or selected effective, practical, cost-saving and holistic outcome-supportive quality system that will work for your business quality, goals and clients.

All courses are available in individual or facilitated group formats.
 
Services 2 to 10 have may qualify for the NZTE Capability Development Voucher Scheme, and could be eligible for voucher redemption.”
NZTE Capability Development Voucher may be available for some businesses – Call us now...
 
60 Ayrshire Drive, Grandview Heights, Hamilton, New Zealand
Tel:   +64 7 846 7446 Mob: +64 027 3869296           Email: houseofmontrose@gmail.com
Website: www. houseofmontrose.co.nz
 


7. Managing Resources: Both Hard and Human - People Capacity Building
Options Leadership, Management, and Staff Teams or Individual Staff Member Focus:
Learn how to identify human resource and capacity development needs.
Course Outcomes: Staff capacity needs will be identified and then developed through measurable programmes for individuals, small or large group needs analyses and capacity building workshops and/or motivating and inspiring individual staff development plans and programmes.
 
8. Managing Resources: Hard & Human - Staffing Effectiveness Enhancement Programme
Learn how to enhance staff effectiveness through a range of human resource enhancement approaches. Course Outcomes: Staffing challenges relating to Recruitment, Motivation, Performance Appraisals, Incentive Systems, Conflict Resolution/Mediation, Time Management, and Customer Service will be identified and then examined to develop measurable improvements.
 
9.  Managing Resources: Both Hard and Human - Physical Resource Planning
Learn a holistic framework that will support you to accurately identify the physical resource needs of your business.
Course Outcomes: Physical Resource needs will be identified and then planned and their acquisition implemented in a timely, professional and measurable way to individuals or groups.
 
10. Lean Manufacturing/Business Operations
Learn how to implement an integrated and comprehensive ‘Continuous Improvement’ approach in your business Quality Management System so you can accelerate your business growth and outputs.
Course Outcomes: Development of comprehensive business quality management system.
 
Plus, for your employees...
 
11. Excellent Customer and Client Service
Learn how to give excellent customer or client service. Examine customer and client expectations, your business manager’s and business owner’s expectations. Learn how to set standards in your own customer or client work setting and how to continually improve these service levels to an international standard. Course includes career and progression or succession planning (2 day course).
 
All courses are available in individual or facilitated group formats.
 
Let us quote for YOU...
 
Other topics and areas also available on request.

Quotes include Resources and can include Venue and Refreshments
 
 
To inquiry about any of these Capacity Building Courses
 

Email houseofmontrose@gmail.com